Betsson Review

Betsson is one of the few international casino brands that operates in Argentina under local licenses instead of from an offshore server. The group is Swedish (Betsson AB), it started in 1963 as a betting business and has been online since 2002. In Argentina it runs separate sites for each licensed jurisdiction, all reachable from betsson.bet.ar, with pesos as the only currency and local payment methods like Mercado Pago, DEBIN and Pago Fácil in the cashier.

This review covers what matters before you register: which licenses stand behind the site, what the welcome bonus really asks of you, how deposits and withdrawals work, and where players run into friction. The casino has more than 4,000 games and a live section with Evolution, and there is a sportsbook with its own welcome offer. We also point out the weak spots that players report: slow bank transfer credits, verification delays on the first withdrawal and a short list of withdrawal methods.

Is Betsson trustworthy and licensed?

For an Argentine player the first question is not "is the brand big" but "who regulates the site I am typing my DNI into". Betsson answers that better than most. Gambling in Argentina is regulated by province and by the city of Buenos Aires, not nationally, so an operator needs a license in each jurisdiction where it takes bets. Betsson holds several of them.

Licenses by jurisdiction

• Ciudad de Buenos Aires (CABA): licensed by LOTBA (Lotería de la Ciudad) through Disposición DI-2021-1166-GCABA-LOTBA, dated 10 September 2021. The CABA site lives on the caba.betsson.bet.ar subdomain.

• Provincia de Buenos Aires (PBA): licensed by the IPLyC (Instituto Provincial de Lotería y Casinos) under Resolución RESO-2020-795-GDEBA-IPLYCMJGM, known as Resolución 795/2020. The PBA site is at pba.betsson.bet.ar, and its casino lobby is at pba.betsson.bet.ar/casino.

• Córdoba: Betsson is also licensed there.

• Santa Fe: a license has been reported, but treat it as unconfirmed until you see it on the site you are using.

On the PBA site the operating entity is named as Casino de Victoria S.A. together with Betsson Malta Holding Limited. That tells you the local business is a real Argentine company working with the group's Maltese holding, which is the usual structure for foreign brands that go through the provincial licensing process.

What the license means for you

A local license gives you something an offshore license does not: a regulator inside Argentina that you can complain to in Spanish, under Argentine law. If a dispute with the casino goes nowhere, you can take it to LOTBA if you play on the CABA site, or to the IPLyC if you play on the PBA site. Local licenses also come with obligations around identity checks, age verification and responsible gambling tools, which is why Betsson asks for documents before paying out.

One practical point: the jurisdiction depends on where you are. The site directs you to the subdomain that matches your location, and your account belongs to that jurisdiction. Do not try to register on a different province's subdomain than the one you actually live in. It can lead to blocked withdrawals once verification catches the mismatch.

Reputation and complaints

At group level Betsson won the SBC Casino Operator of the Year award in 2021. That is an industry award for the whole group, not for the Argentine operation, so it says little about how your withdrawal will be handled in Rosario or La Plata. I would give more weight to the recurring complaints from players:

• Bank transfer deposits that take a long time to be credited.

• Delays on the first withdrawal while documents are reviewed.

• Uneven support quality, with answers that depend on the agent.

• Few withdrawal methods compared with the deposit list.

None of these point to unpaid winnings or rigged games. They are operational frictions, and most are avoidable if you verify your account early and pick the faster payment methods. Independent certification of the games' random number generators is not published on the Argentine pages, so I would not claim one for it. The practical safeguard is that the live casino runs on Evolution studios and that the licensed platform is audited by the local regulators.

Who benefits most from Betsson?

Betsson is not the right site for everyone. It fits some profiles clearly and others less so.

Players who will probably like it

• People who want a locally licensed brand. If you care about having a regulator in Argentina behind your account, this is the main argument in its favor.

• Mercado Pago users. It is in the cashier for deposits and, according to player reports, withdrawals through it arrive in around 12 hours, the fastest route listed.

• Casino and sports bettors under one account. The same wallet covers the casino, the live tables and the sportsbook, so you do not need to move money between sites.

• Low-budget players. The minimum deposit is 500 ARS, so you can try the site without committing a large amount.

• Live casino fans. Evolution is the headline provider, which means the usual roulette, blackjack, baccarat and game show formats.

Players who should think twice

• Those who rely on bank transfers. Credits can be slow and withdrawals by transfer take from 24 hours to 3 business days depending on the method.

• Bonus hunters who dislike wagering. The reported x35 requirement on the casino bonus is demanding. If you want to withdraw quickly, playing without the bonus is simpler.

• People who need phone or chat support at any hour. The support channels are not published in the information available, and support is in Spanish only. Ask support which channels are active before you rely on them.

• Anyone who cannot or will not upload ID. Verification is mandatory at withdrawal. No documents, no payout.

Quick overview

The table below puts the main facts for the Argentine market in one place. Bonus terms change by version of the offer, so confirm the current numbers on the promotions page before depositing.

Registering step by step

1. Open betsson.bet.ar from Argentina and let the site send you to the subdomain for your jurisdiction.

2. Fill in the registration form with your real personal data. Use the same name and details that appear on your DNI, because they will be checked later.

3. Confirm that you are an adult and accept the terms and the privacy policy.

4. Make a first deposit of at least 500 ARS. Choose the welcome bonus at this stage if you want it, since it usually has to be selected before or at the time of the deposit.

5. Upload your identity documents before you request a withdrawal, not after. This is the single best way to avoid the first-withdrawal delays that players complain about.

Mobile

Betsson offers an app and a mobile version of the site. The mobile web works in the browser with no download and gives access to the cashier, the casino and the sportsbook. The app is useful if you bet live on sports and want faster access. Check that you download it from an official source linked from betsson.bet.ar and not from a third-party page.

Game categories

The catalogue goes past 4,000 titles. The mainstay is tragamonedas (slots), followed by roulette, blackjack, baccarat and other table games, plus live dealer rooms. Evolution is the provider the brand highlights for live tables and game shows. I could not confirm a dedicated crash games section on the Argentine site, so if that is what you play, look at the lobby filters before you register and ask support if you do not see it.

Bonuses and promotions at Betsson

Casino welcome package

The headline offer is a 100% match on the first deposit up to 600.000 ARS, together with 200 free spins. Older pages still list a lower cap of 350.000 ARS, so if you see that figure somewhere else, it is probably a previous version of the promotion. The spins are reported at a value of 60 ARS each in some versions of the offer, which would put the whole spin package at 12.000 ARS in nominal value. The free spins are not cash: they are used on selected slots and their winnings carry wagering too.

The wagering requirement reported for the casino bonus and for the free spin winnings is x35. The time allowed to clear it is reported at between 3 and 7 days depending on the version of the offer. That is short for such a multiplier, and it is the part of the deal I would read twice before accepting.

What x35 means in pesos

A simple example, with a round number so the math is easy: if you deposit 100.000 ARS and receive a 100.000 ARS bonus, wagering x35 on the bonus amount means you must place bets totaling 3.500.000 ARS before the bonus money can be withdrawn. If the requirement applies to deposit plus bonus, the total doubles to 7.000.000 ARS. The terms page of your version of the offer states which one applies, so read it before you claim. At 1.000 ARS per spin, 3.500.000 ARS means 3,500 spins, and you need to get them in within the allowed time window.

Things that normally affect how fast you clear it:

• Game contribution. Slots usually count fully, while table and live games often count little or nothing. Check the contribution table in the terms.

• Maximum bet while the bonus is active. Exceeding it can void the bonus and winnings. The exact limit is in the terms of the offer.

• Time limit. If the window is 3 days, a large bonus becomes hard to clear unless you play many hours per day.

• Withdrawal while the bonus is active. Requesting a payout before completing the wagering generally cancels the bonus.

Is the casino bonus worth taking?

It depends on your budget and your patience. With a small deposit, for example 5.000 ARS, the bonus gives you more playing time on slots, and the amount to wager (175.000 ARS at x35 on a 5.000 ARS bonus) is reachable. With a large deposit and the 600.000 ARS cap, clearing x35 inside a few days is unrealistic for most people. If your goal is to cash out a win rather than extend your session, I would skip the bonus and keep a clean balance. You can always decline it when depositing.

Sports welcome offer

The sportsbook has its own welcome offer: up to 600.000 ARS plus a 3.000 ARS free bet. The conditions reported are a minimum odds of 1.80 and a rollover of x8. Minimum odds of 1.80 means that qualifying bets must be placed at odds of 1.80 or higher, so a heavy favorite at 1.30 will not count. A x8 rollover is much lighter than the casino's x35, which makes the sports offer easier to complete if you already bet regularly.

An example of how it works: with a 50.000 ARS bonus and x8, you need 400.000 ARS in qualifying bets at odds of 1.80 or above. Check whether the rollover applies to the bonus alone or to deposit plus bonus, and whether the free bet returns only the winnings (usual with free bets) rather than the stake.

Other promotions

Beyond the welcome offers, the brand runs periodic promotions for casino and sports. These change often and vary by jurisdiction, so I will not list amounts that may be outdated. Look at the promotions tab of your own subdomain (CABA or PBA) and read the terms of each one. Whatever the offer, apply the same checklist: wagering multiple, time window, eligible games or odds, maximum bet and maximum cashout.

Rules to keep in mind

• One bonus per person, household and device. Multiple accounts lead to confiscation of winnings.

• Bonus and cash balances are tracked separately. Know which one is used first.

• Verification is mandatory at withdrawal, so provide the documents before you request your first payout.

• Use your own payment methods. Deposits from a third party's card or account can block the withdrawal.

Payment methods

The Argentine cashier works in pesos only, which is convenient because there is no currency conversion on deposit or withdrawal. The minimum deposit is 500 ARS and the minimum withdrawal is 1.000 ARS. The methods listed are these:

• Mercado Pago

• DEBIN

• Transferencia bancaria

• Visa, Mastercard and Maestro

• AstroPay

• Pago Fácil, Cobro Express and Pago24 (cash payment networks)

• Paysafecard

Deposits

Mercado Pago is the most practical option for most people: you pay from your wallet balance or linked account and the money normally shows up in the casino balance shortly after. DEBIN is an immediate debit that you authorize from your home banking app, and it avoids typing card numbers. Cards (Visa, Mastercard, Maestro) work for people who prefer to pay directly; check that your bank does not block gambling transactions. AstroPay and Paysafecard are prepaid options, useful if you want to separate your gambling money from your bank account.

Pago Fácil, Cobro Express and Pago24 let you pay in cash at a physical branch using a code generated in the cashier. They suit people who do not use cards or digital wallets, but the credit can take longer than instant methods because it depends on the network confirming the payment. Transferencia bancaria is the one players complain about most: the credit can be slow, so do not use it if you want to play right away or claim a bonus with a deadline.

Withdrawals

The typical withdrawal time is between 24 hours and 3 business days depending on the method. Players report Mercado Pago payouts arriving in about 12 hours, and bank transfers taking from 24 hours up to 3 business days. These times begin once the casino approves the request, and the first withdrawal may take longer because of the identity check.

The list of withdrawal methods is shorter than the list of deposit methods, which is a recurring complaint. Before you deposit with a particular method, open the withdrawal section of the cashier and confirm that you can get money out the same way. Casinos generally want payouts to return to the method used for deposit or to an account in your name.

Tips to get paid faster

1. Complete verification right after registering: ID document and any proof the casino requests.

2. Use Mercado Pago for both deposit and withdrawal if you can.

3. Do not request a withdrawal while a bonus is still active unless you are willing to lose it.

4. Withdraw in one request rather than many small ones, always above the 1.000 ARS minimum.

5. Make sure your account name matches the name on the payment method.

Fees and limits

Maximum deposit and withdrawal limits per transaction and per period are not published in the information available. They appear in the cashier or can be confirmed with support. Fees charged by the casino are not mentioned, but your bank, card issuer or the payment network may apply their own, so check with them.

Sports betting at Betsson

Betsson began as a sports betting company and the sportsbook is still a core part of the offer in Argentina. It sits in the same account as the casino, so you can switch between sections with one wallet and one verification. The site is licensed locally, which applies to the sportsbook as well as to the casino.

What you can bet on

Football is the obvious center of attention for an Argentine audience, and the lobby covers the usual sports beyond it such as tennis and basketball. The exact list of leagues and markets changes through the season, so look at the sports menu of your subdomain rather than relying on a fixed list. Both pre-match and live betting are the standard formats at an operator of this size, and the app is the more convenient way to follow live odds.

Welcome offer for sports

The sports package is up to 600.000 ARS plus a 3.000 ARS free bet. The reported minimum odds of 1.80 and rollover of x8 are far easier to meet than the casino's x35. A few practical points:

• Single bets at odds of 1.80 or above are the simplest way to qualify. Check whether combined bets count and whether each leg must meet the minimum.

• Cash out or early settlement may not count toward the rollover. Confirm in the terms.

• Free bets normally return only the winnings and not the stake, so a 3.000 ARS free bet at odds of 2.00 returns 3.000 ARS in winnings, not 6.000 ARS.

• A deadline applies to completing the rollover. Plan your bets so you do not run out of time.

Deposits and withdrawals for sports

The sportsbook uses the same cashier and the same minimums: 500 ARS to deposit and 1.000 ARS to withdraw. Winnings follow the same timelines as casino payouts, with Mercado Pago the faster route and bank transfers taking 24 hours to 3 business days. Verification is mandatory before the first payout, so complete it before a big event, not the day you win.

Responsible betting

Betting on live events moves fast, and that is where people lose track of how much they spend. Set limits before the match starts. Licensed operators in Argentina must offer tools for responsible gambling, and you should look in your account settings for deposit limits, time reminders, temporary breaks and self-exclusion. If you cannot find an option, ask support to set it for you. The regulators in each jurisdiction (LOTBA for CABA and IPLyC for Provincia de Buenos Aires) also run their own programs for players who want to stop. Betting is for adults only, and should be treated as entertainment with a cost, not as a source of income.

Online casino at Betsson

The casino lives at pba.betsson.bet.ar/casino for Buenos Aires province players, with a parallel version at caba.betsson.bet.ar for the city. The catalog is listed at more than 4,000 titles, which puts it in the top tier of what is available to Argentine players under a local license. The lobby mixes slots, table games, live dealer rooms and a sportsbook on the same account, so one balance in pesos covers everything.

Slots and game categories

Slots make up most of the 4,000+ titles. Expect the usual split: classic three-reel games, video slots with bonus rounds, jackpot titles and Megaways-style games with variable reels. The lobby has filters and a search bar, which matters when the library is this large. A practical tip: before spending the welcome bonus, check each slot's own contribution to wagering, because some titles count at a reduced rate or are excluded outright while a bonus is active.

• Video slots: the bulk of the library, with different volatility levels. High-volatility games can eat a 500 ARS deposit quickly, so low and medium volatility suits small bankrolls better.

• Jackpot games: progressive prizes that usually require the maximum bet or a specific bet level to qualify. Read the game's info panel first.

• Table games: blackjack, roulette and baccarat variants with RNG engines. These often contribute little or nothing to bonus wagering.

• Instant and other games: availability of crash-style games is not confirmed for the Argentine sites, so check the lobby before assuming they are there.

Live casino

Evolution is the studio most associated with the live section, and it is the provider that stands out in the catalog. A live lobby from Evolution normally means live roulette with several camera angles, blackjack tables with different bet limits, baccarat, and game-show formats. Table limits are set per table and shown in the table card, so look at the minimum bet in pesos before sitting down. Live games are rarely a good way to clear a bonus, since contribution is commonly low, so many players keep the bonus for slots and play live with their own cash balance.

Welcome bonus at the casino

The casino welcome offer is a 100% match on the first deposit up to 600.000 ARS. Older pages still mention a 350.000 ARS cap, which suggests the offer was raised at some point. Always confirm the figure on the promotions page you reach from your own jurisdiction site. The package also includes 200 free spins. Some versions of the offer value each spin at 60 ARS, which would put the nominal value of the spins at 12.000 ARS.

To see what x35 means in practice, take a deposit of 100.000 ARS that is matched with 100.000 ARS in bonus. If the requirement applies to the bonus alone, you need to wager 3.500.000 ARS before the bonus funds can be withdrawn. If it applies to deposit plus bonus, the figure doubles to 7.000.000 ARS. The terms page states which applies, and I would read that line before accepting the offer. The 3 to 7 day window is the part that bothers me most: 3.500.000 ARS of turnover in three days is a lot of play for a casual player. If the clock is short, a smaller deposit with a smaller bonus is often the more realistic choice, or you can skip the bonus altogether.

Sports welcome offer

The sportsbook has its own welcome offer, listed at up to 600.000 ARS plus a 3.000 ARS free bet, with reported minimum odds of 1.80 and a rollover of x8. These terms are separate from the casino package, and you normally choose one or the other when you make your first deposit. If you mostly play slots, pick the casino package. If you bet on football and want a lower rollover multiplier, the x8 on odds of 1.80 or higher is easier to clear than x35, though it forces you to bet at those odds.

Payments in pesos

The account currency is ARS, so there is no conversion step. The cashier lists these methods:

• Mercado Pago: the fastest option for withdrawals, with a typical time of about 12 hours.

• DEBIN: a bank-initiated debit that you approve from your home banking app.

• Transferencia bancaria: works for deposits and withdrawals, but players report slow crediting on bank transfers.

• Visa, Mastercard and Maestro: card deposits. Check whether your bank allows gambling charges, since some issuers block them.

• AstroPay and Paysafecard: prepaid and voucher-style options useful if you do not want to link a bank account.

• Pago Fácil, Cobro Express and Pago24: cash payment networks, handy if you want to deposit without a card or bank app.

The minimum deposit is 500 ARS and the minimum withdrawal is 1.000 ARS. Withdrawal times run from 24 hours to 3 business days depending on the method. One recurring complaint is that the choice of withdrawal methods is narrower than the list of deposit methods, so check how you will get money out before choosing how to put it in. A common rule in the industry is that withdrawals go back to the method used for deposit, and Betsson's terms may follow this.

Verification before the first withdrawal

Identity verification is mandatory at withdrawal. Delays on the first cash-out are among the more common complaints from players, and in most cases they come from documents that are blurry, cropped or do not match the account data. Upload your documents right after registering instead of waiting until you have a balance to withdraw. That way the first payout is not held up by a queue.

Mobile experience

Betsson offers both an app and a mobile web version. The mobile site runs in the browser on Android and iOS without any installation, and the app is the alternative if you prefer an icon on your home screen and quicker access. Because Argentine sites are split by jurisdiction, the version you land on depends on the subdomain: caba.betsson.bet.ar for the city and pba.betsson.bet.ar for Buenos Aires province. Make sure you are using the one that matches where you live.

App versus mobile web

If your phone has limited storage or you share it with others, the mobile web is the simpler route. The cashier, bonuses, live casino and sportsbook are all accessible from the browser. The app suits those who play often and want a faster login. Download links and the current app status for your jurisdiction should be taken from the official site, betsson.bet.ar, and not from third-party pages, because fake apps and clones circulate for any popular brand.

Practical points for phone players

• Connection: live dealer streams need a stable connection. On mobile data with weak signal, video can drop or lag, and that is a bad time to be in the middle of a hand.

• Payments: Mercado Pago and DEBIN fit mobile use well because you approve the operation in an app you already have on the same phone.

• Verification: photographing your DNI with the phone camera is the quickest way to submit documents. Use daylight and check that all four corners and the text are readable.

• Security: turn on two-step protection on your phone and use a password you do not use anywhere else. Do not play on public Wi-Fi when you are logged in to the cashier.

Slots from major studios are built in HTML5 and adapt to portrait and landscape. Live tables are better in landscape. Table games with many betting options, such as roulette, can be crowded on a small screen, so tap carefully on chip placement to avoid accidental bets.

Customer support

Support channels are not published in a form we can quote here, so ask support directly or check the help section of your jurisdiction site for the current options. What is confirmed is that support operates in Spanish, which fits the Argentine market. English is not listed, so players who prefer English should not count on it.

What players say

Support quality shows up among the recurring complaint themes. The usual reports concern slow answers when a first withdrawal is under review and generic replies that do not answer the specific question. These are player reports and not a guarantee of how any given ticket will go, but they are worth keeping in mind. The practical response is to keep records and to be specific in your messages.

How to get a faster answer

• Write your username, the date and time of the operation, the amount in ARS and the payment method in the first message.

• For a delayed deposit by bank transfer, attach the receipt showing the CBU or CVU, the reference number and the time stamp.

• For a withdrawal on hold, ask which document is missing and whether the request is waiting for verification or for an internal review.

• Save screenshots of the conversation. If it is chat, copy the transcript if the option is offered.

• Keep one open ticket per issue instead of opening several, which can reset your place in the queue.

If the problem is not solved

Betsson operates under local licenses, so there is a regulator to go to when the operator does not resolve a dispute: LOTBA for the Ciudad de Buenos Aires site and IPLyC for the Buenos Aires province site. Contact paths and procedures change, so check the regulator's own website for the current complaint form. Before escalating, make sure you have exchanged messages with the operator's support and that you have the documents above.

Betsson registration step by step

Registration is free and takes a few minutes. The only part that takes time is verification, which is required before you can withdraw. You must be at least 18 and be a resident in the jurisdiction of the site you use.

1. Go to the official site. Type betsson.bet.ar in your browser instead of following a link from an ad or a social post. You will be directed to, or asked to choose, the jurisdiction version, for example caba.betsson.bet.ar or pba.betsson.bet.ar. Pick the one that matches where you live.

2. Open the sign-up form. Use the registration button at the top of the page. Have your DNI at hand, since the personal data must match it exactly.

3. Enter your personal details. Full name as it appears on your DNI, date of birth, address, phone number and email. Use an email address that you can access, because confirmations and verification requests are sent there.

4. Create your credentials. Choose a username if requested and a strong password. Do not reuse the password from your email or another gambling site.

5. Accept the terms and confirm your age. Read the general terms and the privacy policy. Tick the boxes to confirm that you are over 18 and that the data is true. You can decide here whether to receive promotional messages, and you can usually change that later.

6. Confirm your email and phone. Follow the link or enter the code that is sent to you. Without this step the account may be restricted.

7. Verify your identity. Upload photos of the front and back of your DNI. Depending on the case, you may be asked for proof of address or proof that the payment method is in your name. Do this now, since verification is mandatory at withdrawal and the first one is where most delays come up.

8. Set your limits. Before depositing, go to the responsible gaming section and set a deposit limit that suits your budget. It is easier to set it while the account is empty than after a losing session.

9. Make your first deposit. The minimum is 500 ARS. Choose a method from the cashier: Mercado Pago, DEBIN, bank transfer, Visa, Mastercard, Maestro, AstroPay, Pago Fácil, Cobro Express, Pago24 or Paysafecard. Use a method that is in your own name.

10. Decide on the bonus. At the deposit screen you can opt in to the casino welcome offer (100% up to 600.000 ARS plus 200 free spins) or the sports offer. Read the wagering (x35 for the casino package), the time limit and the games that count before you accept. If you do not want those conditions, decline the bonus.

11. Start playing. Open the casino lobby, check the balance in ARS and begin with small bets until you are familiar with the interface and the game rules.

If something fails at registration, the most common causes are a DNI number that is already registered, a typo in the date of birth, or a location outside the jurisdiction of the version you chose. Support can help in Spanish.

Responsible gaming at Betsson

Gambling in Argentina is legal for adults over 18 under provincial and city rules, and Betsson's sites are licensed under those: LOTBA in the city, IPLyC in Buenos Aires province, and Córdoba as well. A Santa Fe license has also been reported. Being licensed means the operator has to offer protection tools, but it does not make losses less real. Treat casino play as paid entertainment, not as income.

Tools to look for in your account

• Deposit limits: a cap on what you can add per day, week or month. Lowering a limit usually takes effect right away, while raising it often has a waiting period.

• Time-outs: a short break from the account, from a day to several weeks.

• Self-exclusion: a longer block, in some cases permanent. Ask support or look in the responsible gaming section for the exact options and durations on your jurisdiction's site.

• Session and activity history: the account page shows your transactions, which helps you see what you actually spent over a month.

The regulators in the city and the province also run their own self-exclusion and player-protection programs. Check the LOTBA or IPLyC websites for how to register and for the current rules.

Rules I would set for myself

• Decide on a monthly amount you can lose without affecting rent, food or debts, and set it as the deposit limit.

• Do not chase losses. If you lose the budget for the session, stop. A bonus is not a reason to deposit more.

• Do not accept a bonus whose wagering you cannot realistically clear. A x35 requirement with a 3 to 7 day window pushes people to bet more than planned.

• Never use money borrowed or meant for bills.

• Keep sessions short and take breaks, especially in live games and fast slots.

Warning signs

Stop and seek help if you are hiding your play from family, depositing more than you planned several times a week, playing to recover losses, or feeling anxious or irritable when you are not playing. In Argentina there are support organizations such as Jugadores Anónimos, and public health services in many provinces offer treatment for gambling problems. Contact details change, so look up the current ones through your provincial health ministry or the regulator's site. If you want a break right away, use the self-exclusion option in your account or ask support to close it.

Minors are not allowed to open an account, and the operator can ask for proof of age at any time. If you share a device at home, keep your password private and do not save payment details on a shared browser.