Pin Up Review

Pin Up is an offshore casino and sportsbook that accepts players in Chile, pays in Chilean pesos and lists local bank options like WebPay, Khipu and Cuenta RUT in its cashier. The brand says it has been around since 2016, runs under a Curaçao license and pushes a big welcome offer: 120% up to 5.000.000 CLP on the first deposit. That headline number is real on paper, but the fine print around it varies from source to source, and that is where most of this review spends its time.

This page goes through what is confirmed and what is not. You will find the license details (including a date discrepancy between sources), the legal position in Chile as the online betting bill moves through the Senate, the bonus terms with worked wagering examples, every payment method listed for the Chilean market with deposit and withdrawal figures, and a look at the sportsbook. Where sources disagree, I say so instead of picking the most flattering number.

Is Pin Up trustworthy and licensed?

Short answer: Pin Up holds a foreign license and has no public scandal attached to its name in the material I reviewed, but it is not regulated in Chile and it does not publish an independent RNG certificate that I could confirm. That makes it a reasonable option for adults who understand the offshore risk, and a poor one for anyone who expects Chilean consumer protection to back them up.

License and operator

The group license is issued by the Curaçao Gaming Control Board under the number OGL/2024/580/0570. The operating company is Carletta N.V., registered in Curaçao under reg. no. 142346. Some third-party sites also mention Carletta Limited in Cyprus; that entity appears on the license pages as a payment agent, so it handles money flows and is not the licensed operator itself.

There is one inconsistency worth knowing. Most sources give the license start date as 1 July 2024, while one source says it was issued on 24 June 2025. I cannot settle that from the available material, so treat the exact date as unconfirmed. The license number and the holder are consistent across sources, and that is the part you can check yourself by comparing the license number and holder with the license details published by the operator.

What the license does not give you

A Curaçao license means the operator answers to a Curaçao body. It does not mean a Chilean authority supervises the site. Chile has no register of authorized online betting operators yet, so Pin Up serves Chilean players as an offshore brand with no local license. If you have a dispute, you would be dealing with the operator's complaints process first and then with the Curaçao side, not with a Chilean regulator.

Where Chilean regulation stands

The online betting bill has been approved in general by the Senate and is still being debated article by article. The Senate extended the deadline for amendments to 26 October 2026. On top of that, a proposal to ban online betting outright has also been filed. In practice this means the rules could go in two very different directions: a licensing regime that pushes operators to apply for local authorization, or a prohibition. Nobody can say today which one wins. If Pin Up later applies for a Chilean license or leaves the market, terms, payment methods and access may change, so check the current situation before depositing a large amount.

Complaint themes to expect

Looking at what players and review sites repeat about Pin Up, four themes come up:

• KYC delays on the first withdrawal: reports mention 24 to 72 hours before the first cash-out is approved.
• High wagering on the welcome bonus: x40 to x50 depending on the source.
• Offshore status: no local Chilean regulation and no local operator register.
• Different bonus terms on mirror domains: the same promotion can be described differently depending on which address you used to register.

The last one deserves a practical habit: register and read the promotion terms on the same domain, and take a screenshot of the conditions before you accept a bonus. If the terms change later, you have a record of what you agreed to.

Verification is mandatory at withdrawal

Pin Up requires identity verification when you withdraw. That is standard for licensed casinos and works in your favor against fraud, but it also explains the first-withdrawal delays. The cashier usually asks for a photo of your ID and sometimes proof of address or proof of ownership of the payment method; the exact list is shown in your account. Upload clear, uncropped images and make sure the name on your account matches the name on your bank account, Cuenta RUT or e-wallet. A mismatch is the most common reason for a verification to stall.

Who benefits most from Pin Up?

Pin Up fits some profiles better than others. These are the ones where I see a clear match.

Players who want to pay with local Chilean methods

The cashier lists WebPay, Khipu, Mach, BancoEstado (Cuenta RUT), Banco de Chile, Santander, BCI, plain bank transfer and cash payments through points like Caja Vecina. If you do not own an international card or do not want to use one for gambling, that spread is a real advantage. Deposits start from 1.000 CLP by bank transfer, which lets you try the site with a very small amount.

Crypto users who want fast cash-outs

Withdrawals in Bitcoin, Ethereum, USDT, Litecoin or TRON are reported at roughly 30 minutes once the account is verified. Compared with bank transfers that can take up to 48 to 72 hours, that is the quickest route on the list. You take on exchange-rate movement and network fees, so it suits people who already hold and use crypto.

People who want casino and sports under one account

The site offers a casino lobby, live dealer games, crash games and a sportsbook. You can switch between them without opening a second account, though you must pick a casino or a sports welcome bonus before the first deposit, not both.

Players who like variety in slots

The library is listed at 5.000+ games, with some sources claiming 10.000+. I would trust the lower figure. Named providers include Evolution (live casino), Play'n GO, Belatra and Endorphina, so there is a mix of well-known studios and smaller ones.

Who should look elsewhere

• Anyone who wants a locally licensed operator with Chilean regulatory oversight; none exists yet.
• Bonus hunters who dislike x40 or higher wagering.
• Players who need support in a language other than Spanish; only Spanish is confirmed for the Chilean market.
• Anyone who needs an iOS app from the App Store. There is none; iPhone users play in the mobile browser.
• People who cannot afford to wait up to 72 hours for a first withdrawal.

Quick overview

Here are the main facts in one place, with the unconfirmed items flagged.

Registration in practice

The steps below describe how sign-up usually works at casinos of this type and what the Pin Up cashier expects; the exact screens may differ slightly.

1. Open pin-up.casino and start the registration form. Use the same domain throughout, since bonus terms are reported to differ between mirrors.
2. Enter your details exactly as they appear on your ID, and choose CLP as your currency. Your balance and cashier then run in pesos.
3. Before the first deposit, choose the casino bonus or the sports bonus. The choice is made once.
4. Deposit with a method registered in your own name. Check the minimum shown for the bonus, because reported thresholds range from 1.000 to 8.000 CLP depending on the source.
5. Complete identity verification early, ideally before you win anything, so the first withdrawal does not sit in the queue.

Support and mobile access

Per Chilean review sites, support is available through 24/7 live chat, Telegram and Instagram. Spanish is the confirmed language for the Chilean market. Live chat is the channel to use for bonus disputes, because you can keep a screenshot of the conversation as a record.

On Android there is an APK you install outside Google Play. Download it only from the official site, never from a link sent by a stranger or a forum post, and allow installs from unknown sources only for that file. On iPhone there is no App Store app; you use the browser version, and you can add a shortcut to the home screen.

Responsible gambling

The research material does not list specific self-exclusion or limit tools for Pin Up, so check the responsible gambling page and your account settings before depositing, and confirm what you can actually set (deposit limits, session reminders, time-outs, self-exclusion). If a tool is missing, you can still protect yourself from the outside: deposit only through a method with a spending cap, set a fixed monthly budget and never chase losses with a bonus. Online gambling is for adults only, and if play stops being fun, stop and talk to someone you trust or a local support service.

Bonuses and promotions at Pin Up

Welcome package for casino players

The casino welcome offer is 120% up to 5.000.000 CLP on the first deposit. One review says the percentage drops to 100% if you deposit an hour or more after registering, which suggests a time-limited boost for new accounts. That claim comes from a single source, so verify it in the promotions page before you decide when to deposit.

The package also includes 250 free spins, but the details vary. One review describes 50 instant spins plus 40 per day for 5 days; another says a deposit of 20.000 CLP or more is needed to receive them. The two do not obviously agree, and I would read the live terms in your account rather than rely on either description.

Welcome bonus for sports bettors

If you prefer betting, the sports alternative is 125% up to 5.000.000 CLP. You pick either the casino bonus or the sports bonus before the first deposit. Once you have made the choice, assume you cannot swap, so decide based on what you will actually play during the wagering period.

Wagering requirements in numbers

Wagering is the part that deserves the most attention. One review reports x40 on the casino bonus and x20 on the spins, while other sources report x50. Here is what that means in pesos, assuming the multiplier applies to the bonus amount only (check whether it also includes your deposit):

• Deposit 50.000 CLP, bonus 60.000 CLP: at x40 you need to wager 2.400.000 CLP; at x50, 3.000.000 CLP.
• Deposit 100.000 CLP, bonus 120.000 CLP: at x40, 4.800.000 CLP; at x50, 6.000.000 CLP.
• To receive the maximum 5.000.000 CLP bonus you would need to deposit about 4.166.667 CLP, and at x40 the required turnover would be 200.000.000 CLP.

The last figure is why the headline maximum is mostly marketing for the average player. A realistic deposit of 20.000 to 100.000 CLP still carries a turnover requirement in the millions. Also check three things in the terms: the maximum bet allowed while a bonus is active, the contribution of each game type (slots often count 100%, table and live games less or not at all), and the expiry period for the bonus.

Mirror domains and conflicting terms

Players report that bonus terms differ between mirror domains. If you registered on one address and read the terms on another, you may be comparing different documents. Keep a screenshot of the promotion page from the address you registered on, and when in doubt ask live chat to confirm the wagering, the minimum deposit and the free spin conditions in writing.

My take on whether to take the bonus

What bugs me is the spread between sources: x40, x50, a 1.000 to 8.000 CLP activation threshold, and two different descriptions of the spins. When the numbers move that much, I would start with a small deposit, read the exact terms shown in the cashier and decide then. If you only want to play a few sessions and withdraw quickly, declining the bonus keeps the money free of wagering rules, which matters when the first withdrawal already involves a verification check.

Payment methods

The currency is Chilean pesos, so deposits and withdrawals on local methods do not need currency conversion on the casino side. The list below is what the cashier shows for Chile.

Local bank and wallet options

• WebPay: deposits from 2.500 CLP.
• Khipu: bank-linked transfers.
• Mach: mobile wallet.
• BancoEstado (Cuenta RUT): useful if your only account is Cuenta RUT.
• Banco de Chile, Santander, BCI: direct bank options.
• Bank transfer: deposits from 1.000 CLP.
• Cash payments: through points such as Caja Vecina and similar.

Cards and e-wallets

• Visa and Mastercard: for players who use cards.
• Skrill and Neteller: withdrawals reported at 6-24 hours; Skrill is the example cited in the sources.
• AstroPay and ecoPayz: prepaid and wallet options.

Cryptocurrency

Accepted coins are Bitcoin, Ethereum, USDT, Litecoin and TRON. Crypto withdrawals are reported at around 30 minutes, the fastest option listed. Send only on the network the cashier specifies; a wrong network can lose the funds, and the casino cannot recover it.

Deposit minimums

Bank transfers start at 1.000 CLP, and WebPay at 2.500 CLP. The minimum required to qualify for the welcome bonus is a separate matter: reported thresholds range from 1.000 to 8.000 CLP depending on the source, and one review mentions 20.000 CLP for the free spins. If you want the bonus, deposit the amount that the cashier states for the promotion, not simply the cheapest amount the payment method allows.

Withdrawal times by method

Overall range is 30 minutes to 48 hours depending on method, with bank transfers sometimes stretching to 72 hours. The first cash-out is the slow one because verification is mandatory at that point. Plan around that: if you need the money by a certain date, verify in advance and use the faster methods.

Practical payment tips

• Use payment methods in your own name, since a mismatch can trigger extra checks.
• If you want a quick cash-out and do not mind volatility, crypto is the shortest route on the list.
• Check the cashier for fees and limits before you confirm; the research does not give maximum limits per method, so I will not quote any.
• Keep records of every transaction ID in case you need to contact support.
• Using Cuenta RUT or a bank app with a spending limit is a simple way to cap your own deposits.

Sports betting at Pin Up

Pin Up runs a sportsbook alongside the casino, using the same account and the same CLP balance. The sports welcome bonus is 125% up to 5.000.000 CLP, which is slightly higher in percentage than the casino offer, but as with the casino version, you must choose it before the first deposit, and the rollover for sports is not described in the sources I have, so read it in the terms before you accept.

What I can and cannot confirm

The research confirms that a sportsbook exists. It does not give a list of sports, odds margins, the number of live events or cash-out features, so I will not describe those. Open the sportsbook menu before depositing and check three things: whether the sports you follow are covered, whether live betting is available for the matches you care about, and which bet types count toward the bonus rollover. Many bonuses set a minimum odds level for qualifying bets; make sure you know it.

Choosing between the casino and the sports bonus

• If you mostly bet on matches, the 125% sports offer is the logical choice, since casino wagering on slots would not help you clear it.
• If you split your time, pick the product where you spend most money, because the choice cannot be undone after the first deposit.
• If you are not sure, deposit a small amount without the bonus and check the sportsbook before committing a bigger sum.

Payments and settlement for bettors

Sports winnings follow the same withdrawal rules as casino winnings: verification at first withdrawal, then crypto in about 30 minutes, e-wallets in 6-24 hours and bank transfers up to 48-72 hours. If you bet on events with tight schedules, such as weekend matches, keep this in mind: a bank transfer requested on Friday evening may not arrive until early the following week.

Legal note for Chilean bettors

Online sports betting is exactly what the pending Chilean bill is about. Until it passes, Pin Up operates as an offshore sportsbook with a Curaçao license and no local authorization. Given the pending amendments (deadline extended to 26 October 2026) and the proposal to ban online betting, bet only what you can afford to lose and avoid keeping a large balance on the account.

7. Online casino at Pin Up

The casino is the core of the platform, and the lobby is built around volume. Pin Up lists more than 5,000 games according to the figures we have; a few third-party sites claim over 10,000, but that number is not confirmed, so treat 5,000+ as the safer reference. Either way, nobody will run out of things to open. The practical question is how quickly you can filter that catalogue down to what you actually like to play.

Game categories

The lobby is split into the usual blocks. Knowing what each one contains helps you choose where to put your bonus money, because the contribution to wagering can differ by category.

• Slots (tragamonedas): the largest section by far. It covers classic three-reel titles, video slots with bonus rounds and free spins, and jackpot-style games. Studios named in the research include Play'n GO, Belatra and Endorphina.
• Live casino: real dealers streamed from studios, with Evolution as the main supplier named for Pin Up. This is where you find live roulette, blackjack, baccarat and game-show formats.
• Crash games: fast rounds where a multiplier climbs and you decide when to cash out. Pin Up lists a crash section, and it appeals to players who want short sessions.
• Table games: digital versions of roulette, blackjack, poker variants and baccarat, run by random number generators instead of dealers.
• Sportsbook: a separate betting product on the same account. Its relevance for casino players is the bonus choice, explained below.

Providers and what they mean for you

Evolution is the name most players recognise, and it carries the live tables. Play'n GO brings slot titles, while Belatra and Endorphina add smaller-studio titles with their own mechanics and themes. One gap to flag: we have no public RNG certification (such as an independent lab report) for Pin Up as an operator. Individual studios are normally audited on their own side, but if fairness verification matters to you, ask support which certificates they can show before depositing a large amount.

Live casino in practice

Live tables run on streamed video, so a stable connection matters more here than in slots. A dropped connection mid-hand is handled by the studio's rules, not by Pin Up, and the round normally continues without you. If you play on mobile data in Chile, test a low-stake table first to see how the stream behaves on your network. Table limits vary by game and by time of day; check the limits displayed on each table before sitting down instead of assuming they suit a small budget.

Welcome bonus: what the sources report

This is the area where figures disagree, so read the terms in your own account before accepting anything. The details we have are these:

• Casino bonus: 120% up to 5.000.000 CLP on the first deposit. One review says the percentage drops to 100% if you deposit an hour or more after registering, so depositing soon after sign-up may matter.
• Sports bonus: 125% up to 5.000.000 CLP. You pick casino or sports before the first deposit, and you do not get both on the same deposit.
• Free spins: 250 in the welcome package. The reports differ on how they are released: one says 50 instant plus 40 daily for 5 days, another says a deposit of 20.000 CLP or more is required.
• Wagering: x40 on the casino bonus and x20 on the spins in one review, while other sources report x50. The number varies by source.
• Minimum deposit to trigger the bonus: reported anywhere from 1.000 to 8.000 CLP depending on the source.

My take: the headline cap of 5.000.000 CLP is only reachable with a very large first deposit, and almost nobody will use it. What matters is the wagering. At x40, a bonus of 50.000 CLP means 2.000.000 CLP in bets before the bonus funds can be withdrawn (assuming the requirement applies to the bonus amount only; confirm whether it also includes the deposit). Players also complain about high wagering on the welcome offer, and a recurring remark is that bonus terms differ between mirror domains. Always claim the bonus on the domain where you read the terms, and take a screenshot of the conditions shown at the time.

Deposits and withdrawals in Chile

The cashier is one of the stronger points for Chilean players because it supports local bank rails in pesos (CLP). Amounts below come from the research; limits can change, so the cashier is the final word.

Withdrawal times range from about 30 minutes to 48 hours depending on the method, and bank transfers can stretch to 48-72 hours. The first withdrawal is the slow one: identity checks are mandatory at that point, and players report KYC delays of 24 to 72 hours. The site's own wording points to up to 2 days for those checks. If you want your first cash-out to be quick, upload your documents before you request it and use the same method you deposited with.

Wagering habits that save headaches

• Read the maximum bet allowed while a bonus is active; going over it is a common reason for bonus winnings to be cancelled.
• Check which games count toward wagering and at what percentage, since slots, live and table games are often treated differently.
• If the bonus terms look too heavy, you can simply skip the bonus. Playing with your own balance gives you a withdrawal without any rollover.
• Keep one payment method for deposit and withdrawal so identity and source-of-funds checks stay simple.

8. Mobile experience

Pin Up covers phones in two different ways depending on your device, and the difference is worth understanding before you look for the app.

Android: APK file

On Android there is an app delivered as an APK, an installer file you download from the operator's site instead of from Google Play. The usual process is to open the official site, find the app section, download the file and allow installation from unknown sources in your phone settings. Because the file does not come from an app store, make sure you reach it from the official domain (pin-up.casino) and not from a link on a random forum or social post. A fake APK is the most direct way to lose an account or have your data stolen. After installing, you can switch the unknown-sources permission off again.

Storage and system requirements are not confirmed in our data, so check the numbers shown on the download page for your phone model. If your device is old and the app runs sluggishly, the browser version is a reasonable fallback.

iOS: browser version

There is no listing in the App Store. iPhone users play through the mobile web version in Safari. It works like a normal responsive site, with the same lobby, cashier and support access. To get something close to an app experience, you can add the site to your home screen from Safari's share menu, which creates an icon that opens the page in full screen. Again, type the official address yourself or use a bookmark you trust.

What to check on mobile

• Cashier on a phone: WebPay, Khipu and Mach redirect you to your bank's page or app. Make sure your banking app is up to date, otherwise the return to the casino can fail and you may think a deposit did not go through. If the balance does not change, wait a few minutes and then contact support with the transaction reference.
• Live games: use Wi-Fi when you can. Streams on a weak 4G signal lag and may cut out.
• Screen size: slots with many paylines are readable on modern phones, but crowded sportsbook screens with live odds are easier on a larger display.
• Mirror domains: if you reach the site through a mirror, remember that bonus terms differ between mirrors according to player reports. Compare the terms before accepting a promotion.

For account security on mobile, set a screen lock, avoid public Wi-Fi for payments, and never save passwords in a shared browser. These are basic steps, but with a real-money account on your phone they matter.

9. Customer support

According to Chile-focused review sites, Pin Up offers support around the clock through three channels: live chat on the site, Telegram and Instagram. Support for the Chilean market works in Spanish. We have no confirmed information on other languages, so English speakers should expect that Spanish may be the only reliable option.

Channels compared

• Live chat (24/7): the first stop for anything tied to your account, such as a pending deposit, a bonus question or a document upload. It is usually the fastest way to get a ticket reference.
• Telegram: handy if you already live in the app, and it keeps a written history of the conversation on your phone.
• Instagram: works for general questions and for spotting official announcements, but it is not the place to share documents or personal data. Do not send ID photos through social media direct messages.

A phone line is not listed in the data we have, and an email address is not confirmed either, so do not assume they exist. If you need a record for a dispute, use the chat and save the transcript, or take screenshots with the date and time visible.

What to ask before you deposit

Support is most useful before there is a problem. A few questions are worth putting in writing:

1. Which exact wagering requirement applies to the welcome bonus on the domain I am using (x40, x50 or another figure)?
2. What is the minimum deposit that activates the bonus and the free spins?
3. Which documents are required for verification and what file formats do you accept?
4. What is the maximum bet allowed while the bonus is active?
5. How long should the first withdrawal take with my chosen method?

Keep the replies. When a bonus term is disputed later, a dated chat transcript is far stronger than your memory.

Typical complaints and how to handle them

Player reports cluster around four themes: KYC delays on the first withdrawal (24 to 72 hours), heavy wagering on the welcome bonus, the fact that Pin Up works under an offshore licence without local Chilean regulation, and bonus terms that differ between mirror domains. Support can help with the first and last of these. For KYC, ask the agent whether your documents were received and whether anything is unreadable; most delays come from blurred photos or mismatched names. For bonus terms, ask which version applies to your account and ask for it in writing.

The regulatory point is different: if a dispute goes unresolved, you cannot take it to a Chilean regulator, because no local licence exists for this operator. The licence is issued in Curaçao (Curaçao Gaming Control Board, OGL/2024/580/0570, operator Carletta N.V.). Reports on the start date vary, with most sources giving 1 July 2024 and one giving 24 June 2025. That is one more reason to document every exchange with support.

10. Pin Up registration step by step

Opening an account takes a few minutes. The order of the steps matters mainly because of the bonus choice and the verification that is required later.

1. Check that you can legally play. You must be an adult, 18 or older. Chile has no local licence regime for online casinos yet, so Pin Up operates offshore. Make sure you are comfortable with that before moving on.
2. Open the official site. Type pin-up.casino directly into your browser, or use a bookmark. Avoid clicking ads or links in comments. If you end up on a mirror domain, note that bonus terms can differ there.
3. Press the registration button. It sits in the top corner of the home page. You will normally be asked to choose how to register, for example by email or phone number. Pick the contact you will always have access to.
4. Select CLP as your currency. Chilean pesos let you use WebPay, Khipu, Mach and the bank options without conversion. Choose carefully, since your balance and cashier are in CLP.
5. Enter your details and set a password. Use your real name exactly as it appears on your ID. A mismatch between the account name and your documents is one of the most common causes of KYC delays. Create a long, unique password.
6. Choose your welcome bonus. You are asked to pick between the casino bonus (120% up to 5.000.000 CLP) and the sports bonus (125% up to 5.000.000 CLP) before the first deposit. If you are not sure you can handle x40 or x50 wagering, you can decline both. Read the terms shown at this step and take a screenshot.
7. Accept the terms and confirm your age. Read the terms and conditions rather than ticking by reflex, and look at the bonus rules and the withdrawal section in particular.
8. Confirm your email or phone. Use the code or link you receive. This also helps you recover the account if you forget your password.
9. Make a small first deposit. Bank transfer starts at 1.000 CLP and WebPay at 2.500 CLP, but the minimum to activate the bonus is reported differently by sources (1.000 to 8.000 CLP), and the free spins may need 20.000 CLP or more. One review says a deposit made an hour or more after registering gets a 100% bonus instead of 120%. Check the exact conditions in the cashier before paying.
10. Complete verification early. Mandatory KYC applies at withdrawal, but you do not have to wait. Upload a clear photo of your ID (both sides if it is a card) and any proof of address or payment method the site asks for. Doing this before your first cash-out avoids the reported 24 to 72 hour delay.
11. Set your limits. Before you play, open the account settings and look for deposit or session limit tools. Decide a budget in CLP for the week and keep to it.
12. Request a small first withdrawal. If you win, use the same method as your deposit. Crypto is reported at around 30 minutes, e-wallets like Skrill at 6-24 hours, and bank transfers up to 48-72 hours.

Create only one account. Duplicate accounts are normally against the terms and can lead to blocked funds. If you lose access, contact support through live chat rather than registering again.

11. Responsible gaming at Pin Up

Casino games are paid entertainment, not a way to earn money. The house has a built-in edge on every game, and a bonus with x40 wagering adds pressure to keep betting. That is where problems often start, so it helps to set the rules before the first deposit.

The legal situation for Chilean players

Pin Up serves Chile under a Curaçao licence, not a Chilean one, and there is no local register of operators. The online betting bill passed in general by the Senate and is still being discussed article by article. The Senate extended the deadline for amendments to 26 October 2026, and a proposal to ban online betting outright has also been filed. In practical terms, the rules may change, and the protection you would have with a locally licensed operator is not guaranteed here. Keep that in mind when deciding how much to deposit, and stay up to date on the bill's progress.

Tools to look for

Our fact sheet does not list the exact responsible gaming tools at Pin Up, so check the account settings and the responsible gaming page for what is currently available. Reputable platforms usually offer some combination of the following, and you should ask support to confirm which ones apply to your account:

• deposit limits per day, week or month;
• session reminders or time limits;
• a cooling-off break of a few days or weeks;
• self-exclusion for a longer period;
• access to your full transaction history.

If a tool you need does not exist, you can still protect yourself from outside: use a prepaid method or a card with a low limit, and avoid saving payment details in the cashier.

Personal rules that work

• Fix a budget in pesos that you can lose without affecting rent, food or debts, and never top it up in the same session.
• Set a time limit and use a phone alarm. Long sessions lead to larger bets.
• Do not chase losses. Doubling your stake to win back a loss is the fastest way to a larger one.
• Treat bonuses with caution. If the wagering feels like an obligation, withdraw what is allowed or stop using the bonus.
• Never play under the influence of alcohol or when you are upset.
• Keep gambling away from borrowed money.

Warning signs

Talk to someone if you notice that you are hiding your play from family, depositing more than planned, feeling irritable when you stop, or thinking about gambling most of the day. A drop in sleep or work performance is also a signal. If you recognise these, use a self-exclusion tool, ask support to close or restrict the account, and look for help from a local health service or a counselling line in your area. Block gambling sites on your devices if you need an extra barrier.

Minors must not play. If children use your phone or computer, keep your account logged out and protect your password and payment cards. Pin Up requires adult players and asks for identity documents at withdrawal, so being honest about age from the start is the only workable option.